Swissotel Chicago Exterior photoSwissotel Chicago Exterior photoSwissotel Chicago Exterior photo

Swissotel Chicago

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Check rooms and rates
From$129 /night
Check-in
02Sept
Check-out
03Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

323 East Wacker Drive, Chicago, 60601-9722
-
Steps from Maggie Daley Park
Great
8.4
8.8
/10
4.5
3.8
/5

4-star all-glass triangular hotel on the Chicago River

Rooms & Views

Every guest room at Swissotel Chicago provides a flat-screen LCD TV and an oversized workspace with a desk and ergonomic chair. Suites offer panoramic views of Lake Michigan and the Chicago skyline. The all-glass triangular design ensures scenic views from every room.

Dining

The hotel houses The Palm, a renowned Chicago steakhouse serving premium prime beef and traditional Italian fare for lunch and dinner. Amuse, the lobby lounge, offers small plates and cocktails. Breakfast is available at The Palm with a buffet of classic American fare.

Business & Events

Swissotel Chicago offers 65,000 square feet of state-of-the-art event space. The property was recognized by Crain's Chicago Business' Best New Event Spaces in 2019. Meeting and banquet facilities are available for corporate conferences and social gatherings.

Fitness & Wellness

The Penthouse Fitness Center on the 42nd floor provides panoramic views of Lake Michigan and the city skyline during workouts. Guests have access to fitness classes, bicycle rental, and a full range of massage services including back, foot, and couples massage. The hotel also offers a comprehensive Vitality program promoting health and well-being.

Location

The hotel is steps away from Lake Michigan and the luxury shops, dining, and entertainment on the Magnificent Mile. Millennium Park and the Art Institute of Chicago are less than a mile away. Navy Pier is a 7-minute drive from the property.

Highlights

Architecture: All-glass triangular design with smart elevators

Views: Panoramic views from every guest room

Dining: The Palm Chicago steakhouse

Events: 65,000 sq ft award-winning event space

Wellness: Penthouse Fitness Center with skyline views

Location: Steps from Lake Michigan & Magnificent Mile

“In my view, the hotel's all-glass triangular design certainly makes a striking impression on the Chicago skyline. I appreciate that the suites offer panoramic views of Lake Michigan, and The Palm steakhouse seems to be a popular on-site dining option, but I wonder about some inconsistencies reported by some guests.”
Hotel logo
James DavidEditor-in-Chief at Dogfriendly-hotels

Select your room type

The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
  • King Room Roll Shower Disability Access or River View
    2 persons
    30 m²
    1 King-size bed
    Air conditioning
    Heating
  • Double Room Two Double Beds Roll Shower Disability Access or River View
    2 persons
    30 m²
    2 Double beds
    Air conditioning
    Heating
  • King Room River View Disability Access or Bath Tub
    2 persons
    30 m²
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Rates & availability calendar

See current prices and availability for your chosen dates!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Hotels feature amenities designed to keep both you and your pet comfortable
Facilities: Great
8.6/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • ATM/Cash machine

Sports & Fitness

  • Fitness centre

Services

  • Valet parking
  • Room service
  • Laundry

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Dining Onsite

Swissotel Chicago offers a delightful dining experience at The Palm, where American and Italian cuisine converge with a classic steakhouse ambiance. Located just steps from the vibrant Magnificent Mile, this venue invites guests to indulge in a menu that showcases both tradition and flavor in a stunning glass-enclosed setting.
  • The Palm

    American, Italian, Steakhouse
    Ambiance
    Traditional and elegant, featuring a stunning all-glass triangular architectural design.
    Key Offerings
    Renowned for its prime steaks, fresh seafood, and classic Italian dishes, The Palm promises an indulgent dining experience within a warm and inviting atmosphere. Perfect for both intimate dinners and celebratory gatherings.
    Reservation
    Recommended for a seamless dining experience.
    Open Monday to Thursday from 11:30 AM to 10:00 PM, Friday from 11:30 AM to 10:30 PM, Saturday from 12:00 PM to 10:30 PM, and Sunday from 12:00 PM to 10:30 PM.

Location

323 East Wacker Drive, Chicago, 60601-9722
Explore Chicago
Explore Chicago Nearby
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Cloud Gate
Cloud Gate
11 minutes' walk
Iconic sculpture in Millennium Park, known for its reflective surface. A must-see for contemporary art lovers.
Millennium Park
Millennium Park
13 minutes' walk
Vibrant urban park featuring gardens, art installations, and concert venues. Hosts free events throughout the year.
The Art Institute of Chicago
The Art Institute of Chicago
16 minutes' walk
Renowned art museum housing a vast collection from ancient to modern art, including works by Van Gogh and Monet.
Navy Pier
Navy Pier
20 minutes' walk
A lively waterfront area featuring shops, restaurants, and attractions including the Ferris wheel and IMAX theater.
Biking along Lake Michigan
10 minutes driving
Scenic biking paths along the lakefront offer stunning views. Rentals available nearby, perfect for adventure seekers.
Wellness Yoga Classes
7 minutes' walk
Relaxing yoga sessions at local studios focusing on mindfulness and wellness. Classes cater to all skill levels.
FireLake Grill House and Cocktail Bar
3 minutes' walk
Modern American cuisine in a warm atmosphere. Signature dishes include grilled meats and seasonal ingredients.
Columbus Tap
4 minutes' walk
Casual dining experience with a rotating selection of craft beers. Features classic comfort food and local flavors.
Chicago Riverwalk
10 minutes' walk
Vibrant waterfront promenade with cafes, bars, and scenic views. Great for both family outings and nightlife.
The Chicago Theater
15 minutes' walk
Historic venue hosting concerts and events. Known for its stunning marquee and diverse performances.
Local transport and travel tips
  • City Centre
    Chicago 26 min  ·  2.1 km
  • Airports
    Midway International (MDW) 31 min  ·  20.3 km
    Chicago O'Hare International (ORD) 46 min  ·  30.1 km
  • Train
    Millenium Station 6 min  ·  500 m
    Millennium Station 8 min  ·  600 m
  • Underground
    State/Lake 10 min  ·  800 m
    Lake 10 min  ·  800 m
  • Bus
    Bus stop 2 min  ·  100 m
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Check Rates
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms at .
Breakfast
A full breakfast is served at the price of USD 38.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Chinese
Year renovated:
2012
Number of floors:
43
Number of rooms:
646

Reviews and Ratings

Feedback about Swissotel Chicago from previous guests about their experience.
Review score
Based on 2519 verified reviews
9.1 /10
Perfect
89 %
Recommend
Breakfast
6.7/10
Cleanliness
8.8/10
Comfort
8.9/10
Facilities
8.6/10
Free WiFi
6.5/10
Location
9.2/10
Paid Wi-Fi
7.9/10
Staff
8.7/10
Value for money
8.1/10
Pros
Big room
Helpful staff
Ideal location
Modern amenities
Cons
Slow valet
No ventilation
Guest reviews
based on 5832 reviews
4/5
based on 1135 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Swissotel Chicago
What is the check-in and check-out policy at Swissotel Chicago?
Check-in is at 15:00 and check-out is by 12:00.
What are the breakfast options available at Swissotel Chicago?
The hotel offers a breakfast buffet at The Palm for an additional charge of 38 USD.
What amenities are included in the rooms at Swissotel Chicago?
Rooms include a flat-screen LCD TV, oversized work space, minibar, coffee maker, and views of Lake Michigan.
Which dining options are available on-site at Swissotel Chicago?
On-site dining includes The Palm, which offers classic American fare, and the lobby lounge, Amuse, which serves small plates and cocktails.
What nearby attractions are accessible from Swissotel Chicago?
Nearby attractions include Millennium Park and the Art Institute of Chicago, both less than 1 km away.
Does Swissotel Chicago offer any fitness facilities?
The hotel features a Penthouse Fitness Center equipped with state-of-the-art equipment and panoramic views.
What business services are available at Swissotel Chicago?
The hotel offers 6000 m² of meeting space and business center services.
How far is Swissotel Chicago from Midway International Airport?
Swissotel Chicago is located 25 km from Midway International Airport.
How long does it take to reach Navy Pier from Swissotel Chicago?
Navy Pier is a 7-minute drive from the hotel.
What room features enhance the comfort of guests at Swissotel Chicago?
Rooms feature spacious work areas, air conditioning, and luxurious bathroom amenities.
Is there a lounge area available at Swissotel Chicago?
The hotel includes a bar and lounge area where guests can relax with a drink.
What kind of view do guests have from their rooms at Swissotel Chicago?
Guests can enjoy breathtaking views of Lake Michigan and the Chicago skyline from their rooms.

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